Privacy Policy
Last updated: January 2026
Introduction
Outlive Health ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal health information when you use our blood tracking application.
Outlive Health is operated by Harris Group 25 Pty Ltd, ABN 123 456 789, based in Queensland, Australia.
Information We Collect
Account Information
Name, email address, and password when you create an account.
Lab Results & Health Data
Blood test results extracted from uploaded PDF lab reports, including biomarker values, reference ranges, and test dates.
Personal Health Information
Basic demographic information (biological sex, birth year) used to personalize optimal ranges for biomarkers.
Wearable Device Data
If you connect wearable devices (Garmin, WHOOP, Polar, Suunto, Apple Health), we receive sleep, heart rate variability (HRV), recovery, and activity data to correlate with your biomarkers. This connection is always opt-in and can be disconnected at any time.
Uploaded Documents
Original PDF lab reports are stored securely for reference and processing.
How We Use Your Information
- Display and track your biomarker trends over time
- Compare your results against research-based optimal ranges
- Generate personalized health insights and recommendations
- Correlate wearable metrics (sleep, HRV) with biomarker data
- Facilitate GP referrals when you request them
- Send transactional emails (account verification, password reset)
Data Storage & Security
Secure Storage: Your health data is stored in encrypted databases with industry-standard security measures.
No Third-Party Sales: Your data is never sold, rented, or shared with third parties for marketing or advertising purposes.
Encryption: Data is encrypted in transit using HTTPS/TLS protocols and at rest using AES-256 encryption.
Access Control: Password-protected access with optional email verification ensures only you can view your health data.
Third-Party Services
Wearable Device Integrations
When you connect wearable devices (Garmin, WHOOP, Polar, Suunto, Apple Health), we use OAuth authentication to securely access your data. We only request the minimum data necessary: sleep summaries, HRV, resting heart rate, and recovery metrics. You can disconnect these integrations at any time from your account settings, which will also delete cached data from that provider.
AI Processing
Lab report PDFs are processed using AI services (Anthropic Claude) to extract biomarker data. This processing is done securely via encrypted API calls, and the AI provider does not retain or train on your health data.
Email Services
We use SendGrid to send transactional emails (account verification, password reset, invite codes). Your email address is shared with SendGrid solely for delivery purposes.
Data Sharing
We do not sell your personal health data. We may share data only in these circumstances:
- With your consent: When you explicitly request a GP referral, relevant health information is shared with the selected healthcare provider.
- Legal requirements: If required by law, regulation, or valid legal process.
- Service providers: With trusted service providers who assist in operating our platform, bound by confidentiality agreements.
Your Rights
Under Australian Privacy Principles and applicable laws, you have the right to:
- Access: Request a copy of all personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Export: Download your data in portable formats (CSV, PDF)
- Withdraw consent: Disconnect wearable integrations or close your account at any time
To exercise these rights, contact us at privacy@outlivehealth.com.au
Data Retention
We retain your data for as long as your account is active. When you delete your account, all personal data is permanently removed within 30 days, except where retention is required by law. Wearable device tokens are stored only while the connection is active; cached data is deleted when you disconnect.
Children's Privacy
This application is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
International Users
Outlive Health is operated from Australia. If you access our services from outside Australia, your information may be transferred to and processed in Australia, where data protection laws may differ from your jurisdiction. By using our services, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or prominent notice on our website. The "Last updated" date at the top indicates when the policy was last revised. Continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@outlivehealth.com.au
Mail: Harris Group 25 Pty Ltd, 172 Broadwater Rd, Mount Gravatt East QLD 4122, Australia
This application is for informational purposes only and does not provide medical advice. Always consult with qualified healthcare professionals regarding your health decisions.